Terms & Conditions

Last updated: October 2025

PRELIMINARY INFORMATION

This document entitled “Terms and Conditions” constitutes the legal agreement between you, as Client, Member, User or Visitor, and Palamaru Mihaela Cristina Persoană Fizică Autorizată, concerning the use of the Website, ordering a product from the Shop, accessing and using the facilities and resources made available, etc. For proper use of the Website, we recommend that you read these Terms and Conditions in advance. Accessing and visiting the Website, registering a User/Member account, as well as placing an Order, means full and unconditional acceptance of these Terms and Conditions.

In order to easily access the resources and products that we make available to you, you must unequivocally and fully accept these Terms and Conditions. If you do not agree to comply with these Terms and Conditions, even partially, please do not use the Website. Also, if at any time these Terms and Conditions are no longer accepted by you, please immediately cease accessing and using the Website.

The Terms and Conditions may be modified at any time, without prior notice. The amendments and information regarding their validity will be posted on this site, for the information of those concerned/targeted. Users, Visitors and Clients must refer to the rules, rights, obligations, procedures, etc. provided by the Terms and Conditions in the version valid on the date of interacting with the Website, without there being any obligation on our part to provide individual notice about updates and/or changes.

WHO ARE WE?

www.cristinapalamaru.com is a personal and professional development platform that offers educational programs, digital products, consulting and online training in the areas of emotional intelligence, wellness and self-discovery. The platform is managed by:

Name: PALAMARU MIHAELA CRISTINA – PERSOANĂ FIZICĂ AUTORIZATĂ
Registered Office: Strada Nucului, Brașov, Romania
Trade Registry: F2024017705008 – Chamber of Commerce and Industry Brașov
VAT ID: RO51617745
Email: cris.palamaru@gmail.com
Telephone: 0040731523206

DEFINITION OF CERTAIN TERMS

Order – represents the Client’s intention, expressed through the Website, by which they express the desire and commitment to purchase one of the products available in the dedicated section.
Account – represents a unique interface of our website that is accessible only to those who create an account. Creating an account involves customizing a section of the website by entering an email address and a password, a section that contains various information about the account holder. By creating an account on our platform, the user becomes a member of the community, with access to various facilities and resources, according to the information available at that time on the website.
Contract – represents the distance contract concluded between us and our clients. This contract is concluded without the simultaneous physical presence of the Seller and the Buyer, being finalized by the Buyer’s acceptance, after careful reading, of this Document.
Buyer/Client – any natural person at least 18 years old with full capacity to act or any legal person/entity, who creates or does not create an Account on the Website (dedicated section – shop) and places an online Order.
Seller – represents PALAMARU MIHAELA CRISTINA – PFA, with the identification details mentioned above.
Document / Terms of Use / Terms and Conditions – this Terms of Use policy regarding the terms and conditions of use of the Website, also called “Terms and Conditions,” “TC” or “Policy,” which will govern the contractual relationship between PALAMARU MIHAELA CRISTINA – PFA and Clients, Members, Users and/or Visitors and which will be interpreted in accordance with Romanian law.
Product – represents any of the products available on https://www.cristinapalamaru.com in the section dedicated to their sale.
User/Member – any person who has created an account on the site.
Visitor – any person who accesses the website https://www.cristinapalamaru.com.
Site/Website – represents the sites and/or adjacent subdomains owned and/or managed by PALAMARU MIHAELA CRISTINA – PFA, as well as any sections or subpages thereof.

GENERAL TERMS OF USE

The site www.cristinapalamaru.com is a public site that can be used by any person interested in purchasing one or more of the products marketed by us or in accessing/using the resources and facilities available.

We reserve the right to refuse or restrict access of visitors or clients to certain subsections or specific functions of the site if there is reasonable suspicion that fraud or circumvention of site policies is being attempted. Also, access will be refused or restricted whenever we have reasonable suspicion that, through certain actions, attempts are being made to prejudice our interests.

We expressly prohibit any abusive use of our site, by abusive use being understood any action or inaction through which the rules laid down in this Policy or in any other policy existing on the site are not respected, any action that contravenes good faith in commercial or contractual relations or any action that violates the legislation in force or good practices and/or morals.

SHOP – CRISTINAPALAMARU.COM

By placing an online order you express your desire and agreement to enter into a bilateral contractual relationship with us, the PALAMARU MIHAELA CRISTINA – PFA team. An online order may contain one or more of the products that we market in our online shop. Any natural person (if they have reached the age of at least 18) and any legal person may place an order on the site.

Simply adding a product to the shopping cart will not automatically lead to reserving that item. Likewise, adding a product to the client’s cart without completing the purchase procedure will not lead to the conclusion of a valid contract; correspondingly, we will not have the obligation to deliver that product. An order will be considered completed only after going through all the steps in the Checkout/Billing Details menu and only after confirmation of full payment of the price of the products or services you opted for. Payment will be considered made at the time our account is credited with the amount corresponding to the products or services purchased by you.

The products will be made available to clients through the account created on the website, immediately after approval of the transaction and payment thereof.

For the products or services marketed on this website, the price will be indicated exclusively in EURO. In certain situations this price may include or not include VAT, but we will make the necessary mentions where needed to inform you correctly. The price of products is constantly updated. Please refer to the price value at the time of finalizing the order.

We will issue the invoice for the purchased products based on the identification data you will communicate to us. The invoice will be delivered together with the ordered products, to your email or in the client account, it being valid in this format and even without a stamp or signature from the issuer.

Payment for the products and services on the site www.cristinapalamaru.com will be made online, by bank card, via the payment processor Stripe. The accepted cards are Visa/Visa Electron, Mastercard/Maestro, payment being made under maximum security conditions. Card data processing is done exclusively on Stripe’s servers. Transactions are highly secured, so payment will be made under the safest conditions. Stripe does not store confidential data from the card with which the transaction is made, but only transmits the necessary data encrypted through a secure connection to the processing bank. For more details regarding the services offered by Stripe, we recommend that you review their privacy policy, accessible here: https://stripe.com/en-ro/privacy.

The products marketed on the site www.cristinapalamaru.com are exempt from the right of withdrawal from the contract, in accordance with the legislation in force, as they concern the provision of digital content that is not delivered on a material medium, and performance has begun with the consumer’s/buyer’s prior express consent. Thus, we cannot offer a right of withdrawal, meaning the amounts paid for products purchased from our site cannot be refunded.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

We hold full rights over the names, titles, descriptions, products/services, files, pictures and materials published on the Website, as well as all intellectual, industrial etc. property rights that derive from these and relate to them. There may be situations in which we do not fully hold ownership rights or certain intellectual, industrial or commercial property rights regarding the files, pictures, materials etc. published on the Website, benefiting only from a right of use thereof. Regardless of the situation, you do not have permission to commercialize, redistribute or reproduce these materials, nor to decompile them or modify their structure, without our prior consent.

CONFIDENTIALITY

We are dedicated to maintaining the confidentiality of the information you provide to us. We respect and protect the data provided to us by clients and users and adopt all necessary measures to ensure a high level of security. For more information on this aspect, please also read the Privacy Policy.

SECURITY OF THE CLIENT/MEMBER ACCOUNT

When you use our site and create a client or member account, you are fully responsible for ensuring the confidentiality of the data relating to your access account (username and password) and you agree to assume full responsibility for the activities/actions carried out on the site. If the integrity of the access data has been compromised, you have the obligation to report this urgently. Once notified, we will act firmly to restrict access to that account, and then we will generate a way for you to regain access.

OUR LIABILITY

The products marketed through www.cristinapalamaru.com do not constitute medical, legal, psychological or therapeutic advice. The products available through the site are not tailored to your specific situation; they represent educational and informational materials that you can use in your personal or professional development process. We are not and will not be liable in the situation where you provide us with incorrect or incomplete information or data, you being fully responsible for the accuracy of this information.

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions, as well as the use of our site, are governed by the laws in force in Romania. In the event of any dispute regarding the contractual relationship or arising from or in connection with the conclusion, interpretation, performance or termination thereof, if it involves PALAMARU MIHAELA CRISTINA – PFA and a legal person, it will be resolved by the competent courts of BRAȘOV, Romania. If the dispute involves a natural person (consumer), it will be resolved by the competent courts according to the law.

Terms and conditions